Description:
Accurate handling of all Point of Sale (POS) transactions and documentation, thereby ensuring Customer satisfaction. Ensure that no goods/stock passes through the Point of Sale (POS) without it being paid for.
Requirements:
Cash Handling
- Ensure that all cash (including floats, and petty cash) is allocated to your balance (No shorts and overs)
- Ensure goods are correctly identified and captured on the Point of Sale Terminal.
- Capture the correct payment type received from Customers on the Point of Sale Terminal.
- Ensure you have sufficient change at all times
- Ensure Pick-ups are done accurately and within the set parameters
- Ensure Cash-ups are done accurately at the end of your shift
- Ensure all your daily takings have been dropped into the Drop Safe/vault
- Ensure that all transactions relating to other stores’ money, deliveries, and quotes are processed correctly.
Administration
- Sign, compile, and file all related documentation relating to the Cashiers function.
Ready for Business
Adhere to Ready for Business and Beyond My Control as per the CB Way
Customer Service
- Offer fast, friendly, and efficient service to all Cashbuild Customers when checking in and out Customers goods.
- Direct Customers to the relevant person who can assist him/her
- Ensure that you comply with the company’s dress code
Safety (OHSA) Requirement
- Safety (OHSA) compliance (e.g. ensure Customer and staff safety) within the area of responsibility
- Report any discrepancies to the Store Manager
Security Awareness
- Security (e.g. ensure system password control at till point is adhered to)
- Ensure cash safekeeping and transport to the cash office as per the Cashbuild Way requirements
Drive for results
- Achieves set targets and completes work accurately and at the required standard
- Delivers best practice quality/ standards as established in the company
- Makes an effort to follow through on commitments
Solve Problems
- Identifies problems and seeks root cause
- Resolves problems and escalates issues accordingly
- using relevant information available in own department and operational work environment to resolve problems
Make Decisions
- Makes decisions within the framework of company policies and within set timelines
- Makes decisions giving due consideration to consequences of the decision made in the area of responsibility
- Implements decisions made in line with agreed processes and policies
Plan
Plans within the framework of operational/department policies and procedures
Handle Pressure
- Handles pressure well and is consistent in controlling own responses irrespective of time/or workload pressures “
Communicate
- Demonstrates courtesy and effectiveness when dealing with others in day-to-day communication in line with company values
- Ensures relevant information is shared with appropriate stakeholders
