Capitec Bank ATM Assistants | Grade 12

Capitec Bank ATM Assistants | Grade 12 Are you an energetic, self-motivated individual eager to kickstart your career in the banking industry? Capitec Bank Ltd is offering two fantastic opportunities for ATM Assistants (Bank Better Champions) in the Eastern Cape. With just a Grade 12 qualification, you can take your first step into the dynamic world of banking. Capitec Bank is renowned for its commitment to delivering excellent client service and fostering growth opportunities for its employees. This role is ideal for individuals passionate about client interaction, service excellence, and gaining invaluable experience in the financial services sector.

Key Purpose of the Job

As a Better Banking Champion, your role will include:

  • Welcoming clients and ensuring efficient queue management in the branch.
  • Assisting clients with ATM transactions and guiding them through self-service channels.
  • Delivering exceptional customer service while gaining the skills and experience required for a Service Consultant role.

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Minimum Experience and Qualifications

Experience

  • Required: None. A Grade 12 National Certificate is sufficient.
  • Ideal: Some client service experience in retail, financial, or banking environments.

Qualifications

  • Grade 12 National Certificate or equivalent Vocational Certificate.

Knowledge

  • Minimum:
    • Basic mathematical calculations.
    • Effective engagement and communication with clients.
    • Clarity of personal career aspirations, with a willingness to learn.
  • Ideal:
    • Familiarity with branch operations in banking.
    • Awareness of Capitec Bank’s products and internal processes.

APPLY HERE 

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