Dis-Chem Pharmacies is continuously looking for CCTV Operators to build a talent pool for their operations. A strategic talent pool aims to have a readily available and pre-screened group of individuals with specific skills, qualifications, or attributes that make them suitable for future job opportunities within Dis-Chem Pharmacies.

You will be required to Render a security service in terms of the Private Security Industry Regulations Act 56 of 2001 as amended for the Dis-Chem Group that meets Dis-Chem’s security requirements to protect assets, property, and staff by creating a safe and secure environment. To identify signs of criminal activities or disorder by observing CCTV surveillance footage and investigating disturbances while adhering to legislation relevant to the industry and best practices.

Minimum Requirements…

Essential:

• Grade 12 / Matric
• Grade C accreditation with the PSIRA
• A minimum of 1-3 years of CCTV control room experience in a warehousing/distribution center environment
• At least 1 year of CCTV control room experience in a pharmaceutical warehousing environment and Hikvision experience

Advantageous:

• At least 2 years of CCTV control room experience in a pharmaceutical warehousing environment and Hikvision experience

Job Specification:

• Be vigilant and alert of surroundings to identify suspicious activities and inform Security Guards according to Dis-Chem standard operating procedures.
• Monitor and control access to the premises by documenting and regulating entrance into the site by vehicles or pedestrian access points to allow entry only to individuals with the correct authorization.
• Investigate and report signs of damage or unlawful entry as it occurs to management and act accordingly in the best interest of protecting Dis-Chem assets.
• Be professionally courteous and friendly, approachable, and willing to help others when receiving guests, customers, and employees.
• Protect the property and assets of the business from all dishonest persons, actions or any acts of malicious behavior that could result in the company suffering loss.
• Be always present at your post when on duty.
• Practice good customer service relations for all Dis-Chem internal and external customers.
• Report any unusual or suspicious behavior by of staff, customers, or suppliers.
• Opening and closiproceduressbe present observant and vigilant at the opening and closing of the site.
• Monitor surveillance CCTV footage in and around the distributicenter accordinging to Dis-Chem standards.
• Monitor the alarm systems and or video cameras and operate detecting/ emergency equipment when needed.
• When working during the night or alone e.g., after hours rendongoing surveillancence of the premises by patrolling the grounds and using closed-circuit camera monitoring or alarm systems to detect and investigate suspicious activities to ensure that only legal entrance to the premises is maintained.
• In emergencies provide assistance to the emergency teams e.g., alert first responders, clinic sisters, managrs  ,etc.
• Maintain order during evacuation procedures and at assembly points by providing exact directions or decisive actions to ensure the safety of lives and property by preventing stampedes and breakdown of law and order or illegal entrance to the premises.
• Offer oongoingsecurity advice safety warnings and tips to ensure that all security and safety precautions are adhered to.
• Be vigilant – watch out for any suspicious activities that may mean a breach in security measures that have been put in place on the site.
• Interpret quickly whatever is seen and act accordingly.
• Respond quickly and correctly during ca risis – be alerted to avoid being caught unaware.
• Know how best to respond to various dangerous situations according to industry and Dis-Chem standard operating procedures.
• During some very dangerous situations (such as armed robbery attacks or assaults with deadly weapons), waste no time in calling the police to prevent loss of lives or property.
• Take accurate notes of unusual occurrences and daily activities.
• Enforce rules and regulations to prevent criminal activity before it happens.
• Perform special duties – receive phone calls, respond to text, and email messages, and run vital errands for the department according to Dis-Chem and industry standard operating procedures.
• Maintain and complete all registers and occurrence books.
• Conduct legal and ethical investigations in line with DDis-Chem’sstandard standard operating procedures.
• Implement and ensure adherence to loss prevention policies, procedures, and best practices.
• Implement strategies to minimize financial losses caused by factors such as theft, accidents, injury, and/ or vandalism
• .Conduct audits as per business requirements and act accordingly.
• Adhere to Dis-Chem Policies and Standard Operating Procedures.
• Adhere to Health and Safety rules and regulations.
• Adhere to Dthe is-Chem Uniform and personal appearance policy.

Competencies:

• PSIRA knowledge.
• Business Acumen
• Communication skills
• Interpersonal skills
• RRecognizesthe need for procedures and follows relevant procedures.
• Computer skills – Microsoft Office: Word, Excel, PowerPoint, Outlook, CCTV.
• Find solutions to potential issues as well as know when to escalate the problem and what level to escalate it to.
• Self-Management Skills

Special conditions of employment:

• Occasional Overtime and on standby
• South African Citizen
• MIE, clear criminal and credit
• Driver’s license and own reliable transport

Remuneration and benefits:

• Market-related salary
• Medical aid
• Provident fund
• Staff account

It’s important to note that not all candidates in our talent pool will be hired by Dis-Chem Pharmacies, and being in the talent pool does not guarantee employment. However, it increases a candidate’s chances of being considered and potentially hired when a suitable position aligns with their qualifications and the company’s needs.

Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.