Wellness Assistant- Clicks Modi Mall

Full Job Description

Listing Reference:: 018737

Listing status: Online

Apply by: 11 December 2024

Position Summary

Industry: Wholesale & Retail Trade

Job category: Other: FMCG, Retail, Wholesale and Supply Chain

Location: Modimolle / Nylstroom

Contract: Permanent

Remuneration: Market-related

EE position: Yes

Introduction

To offer exceptional service to all customers by providing knowledgeable service and basic advice on healthcare, nutrition, and supplementation to maximize sales and build customer loyalty.

Job description

Job Objectives:

To deliver exceptional customer service through in-store visibility and proactivity to customer needs through knowledge and understanding of health and supplements.
To consult with customers and provide suitable advice on healthcare, nutritional, and supplement products.
To drive healthcare sales in line with targets through the promotion of a broad range of brands by cross-selling and upselling to increase profitability.
To drive stock availability in the healthcare aisles through compliance with stock management principles and procedures to drive sales.
To prevent wastage in own area by adhering to stock rotation principles.
To prevent stock losses by following all risk management policies and principles.
To ensure high standards of hygiene and cleanliness within the store it creates an appealing shopping environment for customers.
To implement product merchandising by following the merchandising guidelines and procedures.
To adhere to all store standard operating procedures.
To ensure continuity of service by focusing on own development and product knowledge and sharing product information with relief staff.

Knowledge:

Desirable: Basic health, fitness, and supply,emensupplementknowledge
Essential: Basic knowledge of retail store operations principles (stock management, merchandising, risk management,)

Skills:

Essential: Good communication and interaction skills
Customer and service orientation
Selling skills
Merchandising skills
Desirable:
Basic computer literacy

Competencies:

Essential:

Relating and Networking
Persuading and Influencing
Delivering Results and Meeting Customer Expectations

Desirable:

Following Instructions and Procedures
Presenting and Communicating Information
Achieving Personal Work Goals and Objectives

Minimum requirements

Experience:

Essential:

At least 1 year related experience
Selling skills; customer-related training

Desirable:

Experience working with sports nutrition and vitamin vitamin-related

Education:

Essential: Matric (Maths 50%/Maths Lit 60%, English 50% and a pass in Life Science or Physics)
Desirable: Sports/fitness/nutrition qualification

Contractual Hours:

38 – 40hrs

Kindly note only applicants who meet the minimum requirements will be contacted.

We also encourage people with disabilities to apply.

Apply Now

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