W&RSETA (Wholesale and Retail Sector Education and Training Authority) is a leading organization dedicated to skills development in South Africa. With a clear vision to become the country’s leader in skills development, W&RSETA aims to cultivate a skilled, competent, and professional workforce, driving transformation within the Wholesale and Retail Sector.

At the core of W&RSETA’s operations are its organizational values, which define its approach to fulfilling its mission:

1. Accountability: W&RSETA strongly emphasizes taking responsibility for decisions, actions, and results at both the organizational and employee levels. Ownership and commitment to a client-centric work ethic are central to their ethos.
2. Agility: The organisation prides itself on its responsiveness to the industry’s ever-changing needs and trends. With a demand-driven approach, W&RSETA works proactively, anticipating future requirements through leadership.
3. Integrity and Trustworthiness: W&RSETA values integrity and trustworthiness, emphasizing keeping promises, ethical behavior, consistency, and compliance in all its endeavors.
4. Mutual Respect: The organization promotes mutual respect through appreciation of others, active listening, acknowledging contributions, embracing diversity, and a commitment to kicking the ball, not the player.
5. Quality Services: W&RSETA is dedicated to delivering quality services marked by professionalism, service fulfillment, exceeding expectations, meticulousness, adherence to standards, and consistency, all while upholding the principles of Batho Pele.

With these values as their guiding principles, W&RSETA is actively shaping the future of skills development and transformation in the Wholesale and Retail Sector, ensuring a skilled and competent workforce for the country.